Disclaimer

1. Platform Responsibility

Hostelova does not own, manage, operate, or control the listed hostels unless explicitly mentioned.

All hostel details, pricing, facilities, availability, and related information are provided by hostel owners or publicly available sources.

2. Information Accuracy

While we try to maintain accurate and updated information, Hostelova does not guarantee:

• complete accuracy of listings
• hostel availability
• pricing correctness
• room conditions
• owner behavior
• uninterrupted services

Users are advised to independently verify hostel details before making payments or final decisions.

3. Payments & Transactions

Bookings paid on Hostelova are processed online through our payment gateway, Razorpay. Cancellations and refunds for those bookings follow the Refund & Cancellation Policy.

Any payment made directly to a hostel owner outside the platform is solely between the user and that provider. For those payments, Hostelova shall not be responsible for:

• payment disputes
• refunds
• financial losses
• fraud by third parties

Refund timelines depend in part on your bank or card issuer, so the exact credit date cannot be guaranteed.

4. User Responsibility

Users agree to use the platform responsibly and avoid:

• fake reviews
• abusive behavior
• false information
• spam or fraudulent activity

5. Limitation of Liability

Hostelova shall not be held liable for:

• property disputes
• damages or losses
• hostel conditions
• personal injury
• misconduct by hostel owners or users

Use of the platform is at the user’s own discretion and risk.

6. External Links & Third-Party Services

Hostelova may contain third-party services, advertisements, or external links. We are not responsible for the content, privacy practices, or services provided by third-party platforms.

7. Changes to Disclaimer

Hostelova reserves the right to update or modify this Disclaimer at any time without prior notice.

Hostelova helps you discover hostels and reach owners. Always do your own due diligence before paying or signing anything.